PremCloud Managed Services



Mission Statement


PremCloud Services is responsible for the activation and ongoing support of our customer engagement from beginning to end.  It is PremCloud Services’ main objective to make certain that all of our archive solutions are effectively implemented and that they are operating at their maximum performance capabilities for all of our customers.  In the end, optimal functionality for our customers is essential to our success.


PremCloud Services provide the resources required for our customers to effectively and securely manage their most valuable asset - their data.  When it comes to providing our world-class solutions and services, the deciding factor in their efficacy relies on the contribution of our PremCloud Services team.  The PremCloud Services team answers the call for all of our customer needs with a speed to performance that exceeds all industry standards.


PremCloud Services


  1. Solution Engineering

  2. Pre-Sales Technical Support

  3. Professional Services [Implementation]

  4. Support & Maintenance

  5. Managed Services

  6. Hosting Services

  7. Infrastructure Data Center Management  

  8. Software Development [Sceven]


"Our PremCloud Services team will also perform migrations, project-based software development, and custom consulting engagements for customers around the globe; while our new hybrid PremCloud Hosting solutions will provide our customers with a fully secure, fully managed environment for all their data archive, data governance, and data analytic needs across multiple deployment options worldwide."

- Peter Mellett, President, PremCloud Services 

PremCloud Hosting


With our new PremCloud Hosting, Global Archiving Alliance has eliminated the disadvantage of having to choose between on-premise or hosted data by presenting a more nimble paradigm for the location of your data and the software solutions we offer.  


Our advanced PremCloud Hosting perspective speaks directly to the strategic versatility of our hosting alternatives that we can now provide our customers [especially our multinational customers].


Your data storage needs can no longer be satisfied by the limitation of simply choosing between a hosted or on-premise solution - there is a need for a more adaptable hosting alternative, and that solution is in our PremCloud.  

Every multinational enterprise is bound to have a variety of native domicile conditions to deal with.  Sovereignty, dominion, residency, accessibility, laws, restrictions, custody, compliance, costs, risk, intellectual resources, security, safety, and manageability will undoubtedly differ in each location.  If you are an international enterprise, in Germany, you may want to host your data in your own data center and have us provide the appropriate managed services for our EAS 10.0, while in Hong Kong, you may want us to host it for you as well.  And in Canada, you may want to host it, but have us fully manage it.  And on and on ...  

And what EAS 10.0 and our newest apps can do with data for our enterprise customers is truly magic - and that magic starts with PremCloud Hosting.


JJ Contessa

Chief Products Officer

5110 Main St.

Williamsville, NY 14221


PremCloud Services  .  Capax EAS  .  Sceven Software Development  .  Data Detect